Organizational Theory Project Inter Cars Store Table of Contents Our Company Overview ……………………………………………………………………………………………….. 3 Our Mission Statement………………………………………………………………………… …………. 3 Influence of Founder………………………………….. …………………………………………………. 4 To Our Team Members …………………………………………………………………………………………………. 4 Our Values………………………………………….. ……………………………………………………. Management Style………………………………………………………………………………………6 Organization Structure ……………………………………………………………………………… …. 7 Alignment …………………………………………………………………………………………………………………… 8 SWOT ………………………………………………………………………………………………………………………. 9 Cash Flow ………………………………………………………………………………………………………………….. 11 Life Cycle………………………………………………………………………………………………… 2 References…………………………………………………………………………………………………………………. 13 Our Company Overview Inter Cars Store is a place where you can find the most recent and licensed memorabilia of all Formula One F 1 racing teams, as well as NASCAR, and Street Racing. Inter Cars Store has merchandise like sportswear, caps, accessories, posters, models and much more. We carry all of this merchandize for men, women and children. Along with the automobile memorabilia we also tough of having products for women to help you have the best efficient shopping experience.
Inter Car Store has the latest hand bag, and wallets styles and many accessories so both men and women can have access to the latest fashion in one place. Our Mission Statement Inter Cars Store is one of the leading provider of officially licensed racing products. We have always prided ourselves on providing the best selection, best prices in the industry along with the top service our loyal supporters have come a custom to receiving. When you visit our store you will find that we are your one-stop-shop for top fan wear for Formula 1, NASCAR, Street Racing, women’s fashion and much more.
Influence of Founder The founder of Inter Car Store will guarantee that we will have the latest and most desirable merchandize available to our clients. As a founder I guarantee that all merchandize ill be license and with the highest quality the industry offers. I also will compromise to have the best prices you can find anywhere in the world through our website store. I also want to let you know that Inter Cars Store will have the best team in the industry to bring you the quality customer service in order for you to have the best shopping experience you deserve.
As time passes we will bring you more options in merchandize in the racing and fashion industry for men and women. To Our Team Members Inter Car Store is committed to providing our team members a challenging and stable work environment that promotes professional growth as well as personal. We compromise to our team members in more ways than just work hours by proving training, medical benefits, retirement packages, and help to overcome personal challenges. We want our employees to feel appreciated and promote a family environment in the job.
We are determine to make our members comfortable for them to be willing to come and be part of this team. We are always available to any concern of any member by implementing our open door management policy. Our Values We, the members of Inter Car Store are guided by the following Values. They describe our company as we want it to be. We want our decisions and actions to demonstrate these Values. We believe that putting our Values into practice creates long-term benefits for customers, employees, suppliers, and the community. QUALITY: Our products and services will be “best in class” in terms of value received for dollars paid.
We will deliver excellence, strive for continuous improvement and respond vigorously to change. Each of us is responsible for the quality of whatever we do. CUSTOMER SATISFACTION: We are dedicated to satisfying our customers. We believe in respecting our customers, listening to their requests and understanding their expectations. We strive to exceed their expectations in affordability, quality and on-time delivery. INTEGRITY: We are each personally accountable for the highest standards of behavior, including honesty and fairness in all aspects of our work.
SUPPLIERS: We owe our suppliers the same type of respect that we show to our customers. Our suppliers deserve fair and equitable treatment, clear agreements and honest feedback on performance. We consider our suppliers’ needs in conducting all aspects of our business. Management Style The management style that will be implemented in Inter Car Store will be a combination of three different styles Participatory Style, Directing Style, and Team Work Style. Inter Cars Store has develop a management style so that the team members will have the opportunity to be more active and participative in everyday business decisions.
Inter Car Store choose to use a Participatory Management style because we believe that employees should get involve in decision and in all aspects of the business so that they will have a better understanding of the business operations. We have choose the Participatory Style also because part of our commitment to the employees to to help them learn and there is no better way to learn than participating. This style will be use in everyday normal circumstances of the business and will be the primary management style of Inter Car Store.
Another management style that Inter Cars Store have chosen to use is the Directing Style. The Directing Style was chose because we believe to move towards one direction there should be a leader to follow and to communicate to other employees what is expected from them from the company. This type of management style will be more use in situations where there is a deadline or when business is high so that the company can perform the best way possible. Finally Team Work management style was use to have a more effective and efficient work force.
Although Inter Cars will use mainly a Participatory style and a Directing style in times of more stress a Team Work Style of management must always be use because we believe that a company performs better when working as a team rather than individually. Inter Cars Store believes that using the combination of these three management styles effectively will be the key of success of the company. To achieve this everyone in the company should be willing to learn when to use those particular style of management and that can only be achieve by having communication among every team member in the company.
Organizational Structure Line and Staff Structure – We believe that the best organizational structure for our company is a Line and Staff Structure because of the small size of the company. This is where the line and staff organizational structure comes into play. Line and structure combines the line structure where information and approvals come from top to bottom, with staff departments for support and specialization. Line and staff organizational structures are more centralized. Managers of line and staff have authority over their subordinates, but staff managers have no authority over line managers and heir subordinates. The decision making process becomes slower in this type of organizational structure because of the layers and guidelines that are typical to it, and lets not forget the formality involved. Alignment Organization and Team Members Management Goals Alignment is critical to ensure that all parts of the organization are working together effectively to achieve a common goal. We have develop some simple practices that can help to ensure business alignment: maintaining focus on the mission, vision and values, having a plan for monitoring and measuring performance and following a plan.
Mission, Vision and Values The Company should always refer to its mission statement and follow to the letter what it says. This will give the employees a sense of direction. The company vision is who our costumers are and what we are compromise to for them as well as our distributors. Our values are the principles we operate under meaning the best customers service we can provide. Our mission, vision and values provide the focal point for the creation of business strategies and help to ensure that those strategies are aligned. Goals and Objectives
Goals and objectives provide a specific target to aim for. To ensure alignment it’s important to be specific about goals and objectives and to share them with everyone in your organization as well as distributors and some clients. Our company Goals are to have the latest Formula One, NASCAR, and Street Racing merchandize available to our clients. Inter Cars also has a goal to have the latest fashion handbags and accessories for women. Our objective is to be the number one provider of our industry by having the latest styles and the best prices.
A Plan Having goals and objectives is not enough. A plan needs to be developed to provide an indication of how the targets you’ve set will be met. This ensures alignment and focus on those activities that are directly related to what we wish to accomplish. The execution of the plan is critical. Management will have brief meetings weekly to follow and customize our plan as necessary to accomplish our goals and objectives following by a monthly meeting that will go ever the entire month. Measure Results The true test of alignment is results.
Metrics that define the specific results desired should be established based on business goals and objectives. Progress should be monitored, and improvements and corrections made when results are not as expected. SWOT Analysis Strengths: The store is located inside the mall where the majority of the costumers go shopping in town. Popularity of racing in the region is high specially with teams like Ferrari, Ford, and Chevy. The location close to the border with Mexico where Formula One racing is very popular. Team members are chosen by their sales skills.
Management Style will let members to give opinion on what has to be change in the business. Weaknesses: The most popular merchandize are high price items. Internet competition in high. A popular store is the town competition. Many counterfeit merchandize. Opportunities: Good sales team. Being the only specialize store. Custom orders to car clubs. Threats: Costumers prefer to buy in popular store. Internet price competition. New competition emerging. Cash Flows [pic] Life Cycle Inter Cars is Currently at the beginning of its life cycle.
We expect this phase to last for about 8 to 12 months. During this period we will supervise any mistakes and will fix them when we can detect any flaws. After this beginning phase Inter cars will have pass throw the holidays sales that will bring costumers from around the area specifically from the north of Mexico and the west of Texas. These will become important clients to Inter Cars Store because they will come back whenever they have vacations. After the 12 months we will analyze what merchandize was the best selling and what where the clients suggestion of new merchandize.
We will plan a growing plan after the first year to expand and moving to a bigger size store inside the mall or outside where the rent is lower. We will also will start a larger promotion campaign to grow in size and type of merchandize the store will carry. As we finish Growing in the next 3 to 4 years the store will consider opening new stores in near by cities and caring different fashion merchandize for men and women. Inter Cars Store is expected to have a long life due that racing and fashion is expected to last for many years more. References
Free Business Plans and Business Planning Resources – SBA and Palo Alto Software. (n. d. ). FreeSample Business Plans and Business Plan Software. Retrieved December 12, 2010, from http://www. bplans. com/samples/sba. cfm#pas_sbp McShane, S. L. , & Glinow, M. A. (2010). Organizational behavior: emerging knowledge and practice for the real world (5th ed. ). Boston: McGraw-Hill Irwin. Strategic Communications (2009) A 7-Step Process For Effective Strategic Planning. Retrieved April 22. 2011 from http://www. stratcommunications. com/media/cushycms/Resources_83_1661822258. pd
